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  1. The terms of sales are C. O. D. or net 30 days on approved credit. Reductions or discounting from an invoice is not allowed without prior permission from EZ Roll.

  2. The customer is responsible for checking all merchandise upon receipt for any obvious defects, incorrect shipments, or shortages. The customer must notify EZ Roll of any discrepancies within 10 days of receipt of shipment. Damages or losses during shipment must be filed by the customer against the carrier.

  3. Upon determination by EZ Roll as a defect, defective merchandise due to manufacturing flaw will be replaced at no charge. Defective merchandise does not include the abuse or misuse of a product.

  4. Minimum order is $25.00 net total price per order, not including freight or other non-product charges. Some items have minimum order requirements.

  5. Special order items may not be cancelled once production has begun. Cancellation of standard item orders is subject to a 15% cancellation charge.

  6. Prior permission must be obtained from EZ Roll for return of any merchandise, regardless of the reason, and must be sent freight prepaid upon arrival. All returns are subject to a 15% restocking fee.

  7. Drop shipments to a customer’s account can be made at the customer’s request with full confidentiality at no additional charge; however, minimum requirements may apply.

  8. All quoted shipping dates, whether printed or verbal, are estimates. EZ Roll is not liable for any delay outside its control.

  9. Any pricing errors in this list are subject to correction. Product specification or modification is subject to change without notice.

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